HEALTHCARE MOBILE APP
UX Research & UI
2026
CONTEXT
Waiting at the doctor’s office is often long and unpredictable. It creates stress and disrupts an already busy day, sometimes because of a simple delay that could have been anticipated.
CHALLENGES
The first friction identified: patients’ reluctance to be “tracked.” Doc’Ô+ addresses this through a crowdsourcing model, where delay information emerges from user activity rather than requiring manual input from the medical practice.
UX RESEARCH & STRATEGY
INFORMATION ARCHITECTURE & WIREFRAME
USER TESTING
APPROACH
DESIGN THINKING
How do you make waiting feel less stressful when you can’t make it shorter?
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